Advanced Care Providers
Effective Date: January 1, 2026

Advanced Care Providers is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard personal and protected health information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Privacy Policy

  • We may collect the following types of information:

    • Personal Identifiers: Name, date of birth, phone number, email address, mailing address

    • Protected Health Information (PHI): Medical history, appointment details, treatment information, insurance and billing information, as permitted by law

    • Communication Information: Phone calls, voicemails, SMS consent and message content

    • Website & Technical Information: IP address, browser type, device information, and website usage data collected via cookies or analytics tools

  • We use your information to:

    • Provide chiropractic, pain management, and related healthcare services

    • Schedule, confirm, and manage appointments

    • Communicate with patients regarding care, appointments, and administrative matters

    • Send SMS messages primarily for appointment reminders and care coordination

    • Process insurance claims and billing

    • Operate, maintain, and improve our website and services

    • Comply with legal, regulatory, and HIPAA requirements

  • By providing your mobile phone number and opting in, you consent to receive SMS text messages from Advanced Care Providers. These messages are primarily related to appointment reminders, care updates, and administrative notifications. Marketing messages may be sent occasionally but are not the primary purpose of SMS communications.

    SMS consent is not shared with third parties or affiliates.

    Message and data rates may apply. You may opt out at any time by replying STOP to any message or by contacting our office directly.

  • We may share your information only as permitted or required by law, including:

    • Healthcare providers and staff involved in your treatment and care

    • Insurance carriers and billing partners

    • Service providers that support our operations, including our phone and messaging provider (RingCentral)

    • Government agencies or regulators when required by law

    We do not sell your personal information.

  • Advanced Care Providers complies with HIPAA and applicable state privacy laws. We implement administrative, technical, and physical safeguards to protect personal and health information against unauthorized access, use, or disclosure.

  • Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may control or disable cookies through your browser settings.

  • You have the right, subject to applicable law, to:

    • Access your personal and protected health information

    • Request corrections to inaccurate information

    • Request restrictions on certain uses or disclosures

    To exercise these rights, please contact us using the information below.

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  • For questions about this Privacy Policy or our privacy practices, please contact us at:

    Advanced Care Providers
    Locations:
    • 2649 N Laramie Ave, Chicago, IL 60639
    • 11422 S Western Ave, Chicago, IL 60643

    Phone: 773-373-0061
    Email: office@acproviders.com